RDP - AWS Instance Error upon connecting

farhaj

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At least you know that the port is unblocked. Two more things to try:
Check RDP service is running
From Start menu, open services.msc, and scroll down until you find
Remote Desktop Services
Remote Desktop Services UserMode Port Redirector
Check the status of these services and ensure that they are set to Running.

Find which process is listening to port 3389
(This checks to see if there is another application trying to use the same port.)
Open Administrators command prompt, and type
Code:
netstat -aon
Read list of Active Connections. In the Local Address column, look for port 3389, and make note of the PID number(s) of those connection(s).
Now, open Task Manager, and click on Processes tab.
Click on PID label, to sort the results in numerical order.
Search for the PID number(s) that you made note of, and find the name of the process that is using that PID.
And for the 2nd step, I found 2 IPs with port 3389...

1611769258570.png


2) Also, could you tell me how to proceed from here for Step 2.......
 

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farhaj

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this is what I got at the end..

1611778188106.png


the top COmmand Prompt showed me 1104 PIDs, and the task manager results shows these 5 '1104' services...
 

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iko22

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Instead, try checking if your RDP certificate has expired:
Launch certlm.msc, from the Start Menu.
Go to Remote Desktop > Certificates. Find the self-signed Certificate there, and check the Expiration Date.
If the certificate is expired, then delete it and restart the Remote Desktop service.
To restart the Remote Desktop service:
open a cmd window.
Type net stop SessionEnv, and press Enter
Type net start SessionEnv, and press Enter
This should re-create a new certificate.

Reference: https://social.technet.microsoft.co...51.renew-the-rdp-self-signed-certificate.aspx
 

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farhaj

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Instead, try checking if your RDP certificate has expired:
Launch certlm.msc, from the Start Menu.
Go to Remote Desktop > Certificates. Find the self-signed Certificate there, and check the Expiration Date.
If the certificate is expired, then delete it and restart the Remote Desktop service.
To restart the Remote Desktop service:
open a cmd window.
Type net stop SessionEnv, and press Enter
Type net start SessionEnv, and press Enter
This should re-create a new certificate.

Reference: https://social.technet.microsoft.co...51.renew-the-rdp-self-signed-certificate.aspx
I went to start menu and serached for "certlm.msc"; but could not find anything.. I have Windows 7 so could you tell me accordingly to it..
 

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farhaj

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Instead, try checking if your RDP certificate has expired:
Launch certlm.msc, from the Start Menu.
Go to Remote Desktop > Certificates. Find the self-signed Certificate there, and check the Expiration Date.
If the certificate is expired, then delete it and restart the Remote Desktop service.
To restart the Remote Desktop service:
open a cmd window.
Type net stop SessionEnv, and press Enter
Type net start SessionEnv, and press Enter
This should re-create a new certificate.

Reference: https://social.technet.microsoft.co...51.renew-the-rdp-self-signed-certificate.aspx

1611860146038.png


It is showing like this..
Now tell me how to proceed from here?
 

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iko22

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Is "Sony-PC" your computer name ? If that is the correct name, then you have the correct RDP certificate.

I am out of new ideas.
 

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farhaj

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Is "Sony-PC" your computer name ? If that is the correct name, then you have the correct RDP certificate.

I am out of new ideas.
yes, that is my PC name,, and tell me now any splution for it...

And In AWS, it shows as running status..
like this:

1611867996767.png


can you now suggest what to do?
 

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iko22

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Yes, the bottom line of text says for you to wait 20 minutes, then you contact AWS Support via the Open support case button, when it becomes visible.
 

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farhaj

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Yes, the bottom line of text says for you to wait 20 minutes, then you contact AWS Support via the Open support case button, when it becomes visible.
yes, that is vicible now, but even pressing support case, the compalint does not go through..

plus, the status check 2/2 is also not showing at the moment where as earlier, it showed..
 

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