RDP - AWS Instance Error upon connecting

farhaj

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I am Using AWS RDP since like a month or a more now on Whindows 7.
But from the past 10 days I get the error of not able to connect to RDP though my Account is Valid and it shows running on the Amaozon AWS website...

The Error comes as shown below:
image.png


When I click COnnect, it shows me like this:

upload_2021-1-26_20-16-21-png.261895


Upon Checking Automation Issues in DOC -Troubleshoot; I get the following errors..

image.png


Can Someone see this and find a solution for this..
 

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FreeBooter

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Sadly error message does not give clue on for the connection error.
 

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farhaj

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the other thing is it says SSM not installed nor IAM ..
and I dont want to stop my Instance and start again as it will change the IP address..

so what do you propse exactly..?
 

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FreeBooter

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I have no ideas.
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
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    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
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FreeBooter

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There may be a problem with remote computer disable firewall to see its causing the connection problem.
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
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    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
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farhaj

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Download psping and then, from administrators command prompt, type:

Code:
psping -accepteula <computer IP>:3389
where <computer IP> is the IP address of the remote connection.

You can download psping here: Psping | Microsoft Docs
can you please tell me in detail on how to solve the problem.. I will download and then after that what shall I be doing exactly..?
 

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farhaj

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can you please tell me in detail on how to solve the problem.. I will download and then after that what shall I be doing exactly..?
I reached upto PStools and typed the command as you said,, but it does not tell anything.. or maybe I am still not getting the correct way to type in.. can you guide me from here..

1611734714331.png
 

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iko22

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Open a Administrators Command Prompt, and type the following code, then press Enter to execute the command:

Code:
psping -accepteula <computer IP>:3389

You will need to replace <computer IP> with the IP address of the remote connection.

This command will test the RDP port for blockages. If the command reports (0% loss), then the Port is good. Otherwise, if the command reports (100%) loss, then you know that port is being blocked - in which case you would be best advised to check your Firewall configuration.
 

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farhaj

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Open a Administrators Command Prompt, and type the following code, then press Enter to execute the command:

Code:
psping -accepteula <computer IP>:3389

You will need to replace <computer IP> with the IP address of the remote connection.

This command will test the RDP port for blockages. If the command reports (0% loss), then the Port is good. Otherwise, if the command reports (100%) loss, then you know that port is being blocked - in which case you would be best advised to check your Firewall configuration.
I tried 2 times in command prompt by going to the location of psping, but this is what it shows///

1611743285378.png


can u tell me where I am doing wrong and explaining to me properly
 

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FreeBooter

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Remove <>

Code:
psping -accepteula computer IP:3389
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
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FreeBooter

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how to make it unlimited ping like it keeps pinging rather than 4-5 times
can u tell me that code as well..

and thx for sharing that..
You can use -n switch to for ping count.

Code:
psping -accepteula -n 20 computer IP:3389
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Hard Drives
    Sata SSD
    Internet Speed
    25Mbps
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farhaj

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You can use -n switch to for ping count.

Code:
psping -accepteula -n 20 computer IP:3389
this is what I am getting in Results...

1611754631571.png

Now, How do I connect to the RDP..
Their is also one more thing.. I dont want to stop the INstance (RDP) on AWS and restart it as it will make my IP Address which I dont want to..

so, can u tell me a solution for it, then..
 

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FreeBooter

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My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
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farhaj

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iko22

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At least you know that the port is unblocked. Two more things to try:
Check RDP service is running
From Start menu, open services.msc, and scroll down until you find
Remote Desktop Services
Remote Desktop Services UserMode Port Redirector
Check the status of these services and ensure that they are set to Running.

Find which process is listening to port 3389
(This checks to see if there is another application trying to use the same port.)
Open Administrators command prompt, and type
Code:
netstat -aon
Read list of Active Connections. In the Local Address column, look for port 3389, and make note of the PID number(s) of those connection(s).
Now, open Task Manager, and click on Processes tab.
Click on PID label, to sort the results in numerical order.
Search for the PID number(s) that you made note of, and find the name of the process that is using that PID.
 

My Computer

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  • Operating System
    Windows 10

farhaj

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At least you know that the port is unblocked. Two more things to try:
Check RDP service is running
From Start menu, open services.msc, and scroll down until you find
Remote Desktop Services
Remote Desktop Services UserMode Port Redirector
Check the status of these services and ensure that they are set to Running.

Find which process is listening to port 3389
(This checks to see if there is another application trying to use the same port.)
Open Administrators command prompt, and type
Code:
netstat -aon
Read list of Active Connections. In the Local Address column, look for port 3389, and make note of the PID number(s) of those connection(s).
Now, open Task Manager, and click on Processes tab.
Click on PID label, to sort the results in numerical order.
Search for the PID number(s) that you made note of, and find the name of the process that is using that PID.
I just went half way through, what you mentioned... IT showed like this on Services.msc..
1611768505387.png


2) Can you Guide me on what to do next from here onwards..?
 

My Computer

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    Windows 7
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