Solved *qmgr File not found, Resetting Windows Update components using Shawn Brink's program.

present

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Hello!
So, I'm behind on updates ( 2, actually) because my laptop was under repair. Now, when I try to update normally, Windows Update gives me an error at the 100% installing stage and says files may be corrupted or something along those lines. I read on the internet that resetting Windows Update components might help, and I downloaded Shawn Brink's program from tenforums.com, and everything ran great but the batch file gave me two errors:
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat

What can I do now to reset Windows update?
Also, I ran a sfc /scannow check and it said that it didn't find any system integrity violations.
I don't know what went wrong, I'm by no means an IT expert. I just want to update my PC :(
Please help.
Thanks, Abhinav.
 
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Version 2004 (OS Build 19041.508)

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johngalt

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Hello, @present, and welcome to the Windows Questions forums!

Can you link the tutorial that you used?

Was it this one?


I think so, it has references to the qmgr*.dat deletion - if it was not found, it should not be a problem, though.

Did you also visit the Microsoft links for additional toubleshooting information?


Also, could you detail what work was being done on it?
 

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present

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Hi John,
Thanks for replying!
How to:Reset Windows update components in Windows ; This is the tutorial I found on the Microsoft forum.
Yes, I visited the Microsoft links for troubleshooting information but unfortunately none of those methods work.
I attached a screenshot to show you what work was done in the batch file.
After those processes, command prompt just sits there.
So, qmgr deletion is not necessary? Is my Windows Update service reset now or do I have to do anything additional?
Please do ask if you need more information.
Thanks, Abhinav.
 

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Try3

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I read on the internet that resetting Windows Update components might help, and I downloaded Shawn Brink's program from tenforums.com, and everything ran great but the batch file gave me two errors:
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat

Abhinav,

That is perfectly normal and nothing at all to worry about.

The Reset Windows Update - TenForumsTutorials reset procedure [which is the most comprehensive that you'll find anywhere], deals with the files that might be there. It shows errors when they are not found but the procedure completes correctly nonetheless.

It is so long ago that I cannot remember the details but those lines were deliberately changed when some of us found the relevant files in different places on different computers.
- I don't think we ever established why Windows would put them in different locations.
- If you want to read the story, it's in posts #68-72 but I'd suggest that you need not bother as it's all ancient history now [those posts were in 2016 and Brink has kept the batch file up to date with later changes to Windows file locations since then].

Denis
 
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johngalt

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Hi John,
Thanks for replying!
How to:Reset Windows update components in Windows ; This is the tutorial I found on the Microsoft forum.
Yes, I visited the Microsoft links for troubleshooting information but unfortunately none of those methods work.
I attached a screenshot to show you what work was done in the batch file.
After those processes, command prompt just sits there.
So, qmgr deletion is not necessary? Is my Windows Update service reset now or do I have to do anything additional?
Please do ask if you need more information.
Thanks, Abhinav.

My apologies. With reference to work done on lapto, I was referring to your original statement:

because my laptop was under repair.
 

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present

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Hi Denis and John,
Ok, it's great to hear that the errors shown in the batch file are not a problem. After an hour or so, I closed the batch file and restarted my laptop because nothing was happening in the file. After restarting I tried to update my laptop, and it worked fine till 100% installing then it gave me this error. Please help me to solve this error and update my laptop.
Thanks, Abhinav.
 

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present

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Hi Denis, will this work?
1628777400447.png

I downloaded this from Microsoft Catalog. So, will the update service run normally after I install from this application or do I have to download new media creation tools for every update?
Thanks, Abhinav.
 

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Abhinav,

That is not the ISO. Follow the tutorial guidance.
You appear to be at Option 1, Step 2. There is more to do to get the ISO.

I normally use Option 5 but it's up to you.

However you get it, using the ISO to run an In-place upgrade / Repair install [to get the current Version] will probably overwrite whatever is causing your current problems. So your update mechanism should start working properly afterwards.

Denis
 
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present

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Hello Denis,
My earlier reply was dumb, sorry.
I'll download the iso and update you on what happens afterwards.
Thanks, Abhinav.
 

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Abhinav,

No need for any apologies here. We're all just acting as each other's sounding boards.

There aren't many defects that can survive an In-place upgrade [Repair install] so your Windows update will probably be right as rain afterwards.

Best of luck,
Denis
 

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present

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Hello Denis,
I downloaded the iso from the tool and now I'm a bit confused on what to do. Do I run the setup or do I have to do something else first?

1628835749987.png
 

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present

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Yes, you do what the tutorial says - Step 4, run the setup.exe {after which it tells you to jump to Step 7}
Repair Install - TenForumsTutorials


Denis
Hi Denis, I ran the setup and it installed and everything and now I'm on version 21H1 but I don't see the new news and interests thing in the taskbar that's supposed to be added in the 21H1 version, also the icon for settings seems to be gone.
The news and interests part doesn't show up.
1628947436043.png

The settings icon is blank in taskbar now.
1628947485869.png

But typing winver in Command prompt shows version 21H1.
Please help.
Thanks!
1628947595220.png
 

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... I don't see the new news and interests thing in the taskbar that's supposed to be added in the 21H1 version
When you install the latest Cumulative update, you'll see it.
KB5005033 CU - TenForums
It was a Cumulative update rather than 21H1 itself that created it.
Many people then go straight to the tutorials to see how to disable it
Add or Remove News and Interests icon on Taskbar - WQTutorials
Enable or Disable News and Interests on Taskbar - TenForumsTutorials
but some people seem to like it.


... also the icon for settings seems to be gone.

The settings icon is blank in taskbar now.
View attachment 6022

I have never had a Settings icon on my Taskbar but I assume this is what you mean.
Create a Taskbar Settings Shortcut - TenForumsTutorials
Perhaps removing the shortcut then putting it back again will make its icon appear correctly.
If not, you could try this
Rebuild the Icon Cache - TenForumsTutorials
If I want to go to Settings, I just right-click on the Start button and select it there.

All the best,
Denis
 

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Hi Denis, the thing I showed was not the shortcut. I don't have settings pinned on the taskbar. It just comes up as blank when I run Settings from the start menu. Thanks
 

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Hi Denis, good news. After an update the weather thingy is here now. But unfortunately the settings icon didn't come back I followed the instructions in the link you provided. Also, other than the settings icon, there's also other apps that appear blank in the taskbar like Sketchbook and the Microsoft Office app.

Thank you!
 

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I have never dealt with any problems about blank items on the taskbar & know nothing about the subject. I suggest you create a separate thread to ask about that.

Best of luck,
Denis
 

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Thanks for all your help Denis. Also, thanks to John for helping too. I guess I should close this thread now. Thanks!
 

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