Solved Partial Internet Connection

SamHammond

New Member
Local time
12:01 AM
Posts
4
Thread starter
Hi,

Total newcomer to the site. I usually manage in one way or another to get round most of my problems but this one is really testing me. That said I am by no means an expert or even semi expert.

This morning I found that I could not connect to the internet. I don't know if this would have anything to do with it but I'd accidentally left the lap top on when I went to bed and it obviously shut down.

I use a VPN and I'm extremely conscious of my online footprint so as well as that I tie Firefox up as tight as possible. Just more info if this might help.

In the past I have had a similar problem where I lose internet access through all but my VPN. It's been remedied by replacing the internet protocol properties in the adapter but this time that's not solved it. I obviously did the usual and checked to see if anyone else had the same problem but it's just a bit too unique and most solutions bring me back to the previous one.

I rolled the OS back, flushed the DNS, connected it direct to the router with a cable and tried my iPhone. Nothing seems to work. I reinstalled the VPN app just in case too.

Now throughout all this I have regained some measure of access but I'm not sure at what point it happened. Firefox has connected however strange things are occurring there. It has disabled all my add-ons and all sites throw up the security certificate warning. I still find it impossible to connect to my VPN, Tor and Wire messenger. Most things in fact. I wondered if at some point a port might be blocked but that's not something I have never toyed with and wouldn't know how to deal with it.

Any help would be gratefully received.


Sam.
 
Windows Version
Windows 7 Pro 64 bit Ver 6.1 Service pack 1 (Build 7601)

My Computer

System One

  • Operating System
    Windows 7 64 bit

FreeBooter

Active Member
Member
VIP
Local time
3:01 AM
Posts
266
Location
Turkey
Uninstall VPN software and use the batch script attached to this post to reset TCP/IP protocol.
 

Attachments

  • Reset Network Compenents.bat
    1.2 KB · Views: 25

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Hard Drives
    Sata SSD
    Internet Speed
    25Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender

SamHammond

New Member
Local time
12:01 AM
Posts
4
Thread starter
Uninstall VPN software and use the batch script attached to this post to reset TCP/IP protocol.
Hi FreeBooter,

Thanks.

Again, sorry to be a total novice but is it just a case of double clicking it or do I have to run it a certain way?


Sam.
 

My Computer

System One

  • Operating System
    Windows 7 64 bit

F22 Simpilot

Junior Member
VIP
Local time
6:01 PM
Posts
124
You just double click it. I made one like this that's sitting at my website.

That Cert. issue is interesting. The add-on thing is probably Cert. related.

Common sense question here would be to ask if your Windows time is correct? The date to be specific.

Go into the Windows firewall and chose the restore defaults option. Some VPNs have a kill switch and I think it uses the Firewall to achieve that. Though, it could be software side as well.

Is your machine using the latest updates? I just helped someone at seven forums with a Cert. issue and it was due to a couple of updates that needed to be installed.
 

My Computer

System One

  • Operating System
    Windows 7

SamHammond

New Member
Local time
12:01 AM
Posts
4
Thread starter
The cert thing could be something to do with with the fact I "strengthened" Firefox but it only happened when I lost the internet connection.

When I booted it up Sunday morning the clock was wrong. Both time and date. I did use internet time to reset but I can't remember if that was before or after I regained partial connection however I just booted it up and the time and date were wrong again.

So I'm running Emsisoft. I assumed that this would be doing the job of windows firewall(?). Before I run the script should I be deactivating maybe that?

It's possible that I don't have all the updates but it's been working (almost) seamlessly for years. You take it for granted until it's not there.

I don't mean to ask yet more questions. I just don't want to make things worse before they get better.
 

My Computer

System One

  • Operating System
    Windows 7 64 bit

FreeBooter

Active Member
Member
VIP
Local time
3:01 AM
Posts
266
Location
Turkey
No you don't have to uninstall or turn off firewall before executing the batch script.
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology Co., Ltd.
    CPU
    QuadCore Intel Core i5-6600
    Motherboard
    Gigabyte GA-Z170M-D3H
    Memory
    Corsair Vengeance LPX CMK8GX4M1A2666C16
    Graphics Card(s)
    Sapphire Radeon R9 380
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Hard Drives
    Sata SSD
    Internet Speed
    25Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender

SamHammond

New Member
Local time
12:01 AM
Posts
4
Thread starter
Now this is very strange. I booted up this morning with the intention of running the script and it connected to everything without any issues. I updated Firefox and all my addons re-activated and the cert problem disappeared. I rebooted a further 3 times and the connection has maintained. Everything is as it was. I would love to know what caused this but I'm reluctant to start digging.

So with this solved should hit the button or wait? I suppose I could start another thread if it happens again and none of the advice works.

This has really left me scratching my head but thank you all for your advice
 
Last edited:

My Computer

System One

  • Operating System
    Windows 7 64 bit
Top