Browsers and Mail Enable or Disable Use Web Service to Help Resolve Navigation Errors in Microsoft Edge

Microsoft_Edge.jpeg

Microsoft has adopted the Chromium open source project in the development of Microsoft Edge on the desktop to create better web compatibility. This new Microsoft Edge runs on the same Chromium web engine as the Google Chrome browser, offering you best in class web compatibility and performance.

The new Chromium based Microsoft Edge is supported on all versions of Windows 7, Windows 8.1, Windows 10, Windows Server (2016 and above), Windows Server (2008 R2 to 2012 R2), and macOS.

If Microsoft Edge detects SSL connection timeouts, certificate errors, or other network issues that may be caused by a captive portal (for example, a Wi-Fi network at a hotel or airport), Microsoft Edge sends a request to http://edge.microsoft.com/captiveportal/generate_204 and checks the response code. If the request is redirected to another URL, Microsoft Edge opens the URL in a new tab, assuming that it is a sign-in page. Requests to the captive portal detection page are a stateless service, requests are not logged, and cookies are not sent or saved. On Windows platforms, Microsoft Edge uses a Windows captive portal service. Otherwise, the Microsoft Edge captive portal service is used.

You can turn off this service with the Use a web service to help resolve navigation errors setting in Microsoft Edge.

You can also set to always enable or disable this service with the ResolveNavigationErrorsUseWebService policy.

See also:
This tutorial will show you how to enable or disable Use a web service to help resolve navigation errors in the Chromium based Microsoft Edge.


Contents

  • Option One: Turn On or Off "Use a web service to help resolve navigation errors" in Microsoft Edge Settings
  • Option Two: Enable or Disable "Use a web service to help resolve navigation errors" in Microsoft Edge for All Users using a REG file





OPTION ONE

Turn On or Off "Use a web service to help resolve navigation errors" in Microsoft Edge Settings


1 Open Microsoft Edge.

2 Click/tap on the Settings and more (Alt+F) button (3 dots), and click/tap on Settings. (see screenshot below)

Microsoft_Edge_settings.jpg

3 Click/tap on Privacy, search, and services on the left side, and turn On (default) or Off Use a web service to help resolve navigation errors for what you want under Services on the right side. (see screenshot below)

If you do not see a left pane, then either click/tap on the 3 bars menu button towards the top left OR widen the horizontal borders of the Microsoft Edge window until you do.


Use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.png

4 You can now close the Settings tab if you like.





OPTION TWO

Enable or Disable "Use a web service to help resolve navigation errors" in Microsoft Edge for All Users using a REG file


You must be sign in as an administrator to do this option.

This option uses the ResolveNavigationErrorsUseWebService policy to enable or disable Microsoft Edge to issue a dataless connection to a web service to probe networks for connectivity in cases like hotel and airport Wi-Fi. If you enable this policy, a web service is used for network connectivity tests. If you disable this policy, Microsoft Edge uses native APIs to try to resolve network connectivity and navigation issues. If you don't configure this policy, Microsoft Edge respects the user preference set in Option One.

The downloadable .reg files below will add and modify the DWORD value in the registry key below.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge

ResolveNavigationErrorsUseWebService DWORD

(delete) = Default
0 = Always disabled
1 = Always enabled


1 Do step 2 (enable), step 3 (disable), or step 4 (default) below for what you would like to do.


2 To Force Enable "Use a web service to help resolve navigation errors" in Microsoft Edge for All Users

This step will force the Use a web service to help resolve navigation errors setting in Option One to always be turned on without users being able to change this setting.

Always_enable_use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.png


A) Click/tap on the Download button below to download the file below, and go to step 5 below.​

Always_enable_use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.reg



3 To Force Disable "Use a web service to help resolve navigation errors" in Microsoft Edge for All Users

This step will force the Use a web service to help resolve navigation errors setting in Option One to always be turned off without users being able to change this setting.

Always_disable_use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.png


A) Click/tap on the Download button below to download the file below, and go to step 5 below.​

Always_disable_use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.reg



4 Undo Force Enable or Disable "Use a web service to help resolve navigation errors" in Microsoft Edge for All Users

This is the default setting.

This step will allow users to use Option One to turned on and off the Use a web service to help resolve navigation errors setting in Microsoft Edge.


A) Click/tap on the Download button below to download the file below, and go to step 5 below.​

Default_user-choice__use_web_service_to_help_resolve_naviagation_errors_in_Microsoft_Edge.reg



5 Save the .reg file to your desktop.

6 Double click/tap on the downloaded .reg file to merge it.

7 When prompted, click/tap on Run, Yes (UAC), Yes, and OK to approve the merge.

8 If Microsoft Edge is currently open, then close and reopen Microsoft Edge to apply.

9 You can now delete the downloaded .reg file if you like.


That's it,
Shawn Brink


 

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