Diagnosing my PC (don't know where the problem comes from)

MarOlaf

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Hello and thank you for reading,

I have been encountering several problems on my pc lately:

1- PC Freeze: It happened several times over the months, but yesterday it happened several times in one day. Usually when in a game, the sound would stop, a few frames later, the screen would freeze on the last frame and that's it. Nothing changes until I press the reset button.
I've previously had a few bluescreens throughout the year but not many, yesterday for example, I was afk and nothing special was running on my pc but I had a bluescreen. I've had this issue not just when gaming but it was very rare and now it's frequent.

2- WiFi: When I use WiFi it gets very slow even when there's only me in the apartment and it's a 400mb/s fiber and I've already changed the internet box twice. I have to use hotspot from my phone to play. This problem is not constant, I don't know what triggers it.
When that problem occurs, sometimes I can't find my phone on my WiFi. I have to troubleshoot the network so that it resets it and then I can find my phone on the WiFi.

PS: I completely formatted my PC not a long time ago, reinstalled windows and all the drivers. I installed my windows and programs on the SSD, instead of the usual: Windows on my M.2 and the programs on the SSD. (adobe and such) So now for the first time the whole system in on one drive and my documents on other drives.

If you've read that far, then honestly I appreciate it and I hope you know I mean it. I am looking to find ways to diagnose these problems and isolate them to maintain a good and healthy PC that lasts longer than it's current age of 5 years.

Parts List:
OS: Windows 10 x64
CPU: Intel(R) Core(TM) i7-6800K CPU
Motherboard: SI X99A Sli Plus
GPU: Nvidia GTX 1080 - ROG-STRIX-GTX1080-O8G-GAMING
RAM: 2x16G G.Skill
Network Adapter PCI: D-Link DWA-682 Wireless AC1200 Dual Band PCI Express Adapter
 
Windows Version
10 x64
Last edited:

My Computer

System One

  • Operating System
    Windows 10 x64

johngalt

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A few thoughts.

Typically, the M.2 should be equal, if not faster, than the SSD (assuming the SSD is a SATA-connected drive). Not necessarily always true, but I'm checking - I assume that the motherboard is an MSI? I think this is it - Overview X99A SLI PLUS - and according to those specs, assuming you bought an M.2 drive that is capable of using PCIe 3 for the speed, it should be faster than a SATA-connected SSD.

The abrupt freezing is usually, but not always, indicative, of hardware throttling. Since it does happen a lot when gaming, as well as when using Adobe for graphics related stuff, you will probably want to evaluate your Graphics card. I typically open my desktops up about every 6 months and blow out all the dust (using compressed air) and about every year take it apart completely to really deep clean the dust out. I'm happy to say now one year old rig, which I blew out a day ago, was very, very light on dust, because I bought a CPU stand with wheels - this one Amazon.com : Liitrton Mobile CPU Stand Adjustable Computer Tower Stand with 4 Caster Wheels Fits Most PC (Black) : Office Products - and elevating it just those not quite 3 inches off the ground has made a world of difference in terms of dust intake. But there was dust in there - and the vast majority was in the GPU radiator fins.

Your card is newer than my 970, but I've been maintaining my card nicely, using the above schedule, and when building this new rig last year, I actually removed the heatsink and re-applied new thermal compound, and it also made a world of difference in terms of reducing temps and allowing it to stay cooler even when playing AAA games. There are plenty of videos about this, in particular I like the one from Jays Two Cents, but any video detailing your specific card will be helpful in tracking down every screw that needs to be removed and every wire that needs to be disconnected, if you go this route.

One more thing I'd suggest - using model or part numbers for the GPU, because not all GPUs are the same, and an nVidia card made by nVidia itself, like their Founders Editions, will be quite different than one made by, say, MSI, or ASUS, or GigaByte, or eVGA.

Finally, if you like, we can ask the board admins to move this topic to the BSOD sub-forum so that BSOD specialists can help really analyze your system in detail to quickly help narrow down possible causes, and then suggest specific fixes, versus the general advice I'm giving.

Or, if you prefer, you can simply start a new thread there - here is that sub-forum link - BSOD Crashes and Debugging

HTH
 

My Computer

System One

  • Operating System
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    Manufacturer/Model
    The Beast Model A (homebrew)
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen @ 1920*1080
    Hard Drives
    3x Sabrent Rocket PCIe Gen4 NVMe M.2 1 TB SSD (SB-ROCKET-NVMe4-1TB)
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM --> RAID1
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler + Air (3 * 140mm fans from case)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3 Wireless Laser Mouse(shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
    Browser
    Nightly|Chrome|Canary|Edge+ (Chromium) (in all 4 flavors)
    Antivirus
    Windows Defender + MB 4

MarOlaf

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Firstly thank you very much for your time :)

Secondly, I think i'll be cleaning my PC soon thank you.

Yes I do prefer to move this thread to somewhere more specific, I placed it here because i'm not familiar with the rest of the forum. Should I do something to notify the admin or are they already aware of this thread?

for the GPU it's the ROG-STRIX-GTX1080-O8G-GAMING

Peace!
 

My Computer

System One

  • Operating System
    Windows 10 x64

johngalt

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No worries. I'll ask.
 

My Computer

System One

  • Operating System
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    Manufacturer/Model
    The Beast Model A (homebrew)
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen @ 1920*1080
    Hard Drives
    3x Sabrent Rocket PCIe Gen4 NVMe M.2 1 TB SSD (SB-ROCKET-NVMe4-1TB)
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM --> RAID1
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler + Air (3 * 140mm fans from case)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3 Wireless Laser Mouse(shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
    Browser
    Nightly|Chrome|Canary|Edge+ (Chromium) (in all 4 flavors)
    Antivirus
    Windows Defender + MB 4

zbook

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328
Please run V2 > upload results into this thread
 

My Computer

System One

  • Operating System
    Windows 10
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