BSOD problems

Chompy

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Hello @Chompy :)

Interesting that you had another BSOD on 3/3/21. Please can you provide a link to the memory.dmp file that was created and is located in your C:\Windows folder. You will need to copy the file to your desktop and then upload it to OneDrive or DropBox and share a link to it.

Thanks,
Phil
 

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philc43

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Thanks for the file. This was another of the 0x12B errors like the one I reported on earlier in the thread.
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError

The timing of this error is interesting and it seems to have occurred before you made the driver removal and update that I asked you to do yesterday evening.
Code:
2: kd> .time
Debug session time: Wed Mar  3 15:10:27.289 2021 (UTC + 0:00)
System Uptime: 2 days 21:10:17.095

For now I would continue to monitor your system and see if you get any further BSODs. Others are now making their suggestions to help you fix the problem - it is entirely up to you what you choose to do. There is a risk that you might make too many changes and never know for sure what has worked so I always caution against changing too many things at once and to act on what the data tells us.
 

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System One

  • Operating System
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    Motherboard
    ASUS P8Z77-V LX
    Memory
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Chompy

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Thanks for the file. This was another of the 0x12B errors like the one I reported on earlier in the thread.
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError

The timing of this error is interesting and it seems to have occurred before you made the driver removal and update that I asked you to do yesterday evening.
Code:
2: kd> .time
Debug session time: Wed Mar  3 15:10:27.289 2021 (UTC + 0:00)
System Uptime: 2 days 21:10:17.095

For now I would continue to monitor your system and see if you get any further BSODs. Others are now making their suggestions to help you fix the problem - it is entirely up to you what you choose to do. There is a risk that you might make too many changes and never know for sure what has worked so I always caution against changing too many things at once and to act on what the data tells us.
Ok thank you. Just one last thing how do I update my Nvidia drivers now that I don't have the software anymore ?
Shall I juste use NV Cleanstall ?
 

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philc43

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Keep an eye on the Graphics Cards section of this website and you will always see when new drivers are released. Otherwise Windows Update will automatically give you the latest drivers although there tends to be a delay before they get to the most recent ones.
 

My Computer

System One

  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Build
    CPU
    Intel Core i5 3570K 3.4GHz
    Motherboard
    ASUS P8Z77-V LX
    Memory
    16GB
    Graphics Card(s)
    NVidia Geforce GTX 750Ti
    Sound Card
    On-board Realtek HD Audio
    Monitor(s) Displays
    Samsung 226BW
    Hard Drives
    1TB SSD + 1TB HDD
    PSU
    Corsair TX550
    Case
    Gigabyte IF233
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zbook

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First scannow:
Code:
Windows Resource Protection found corrupt files and successfully repaired them.

Second scannow:
Code:
Windows Resource Protection did not find any integrity violations.


For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then > save to the downloads folder > zip > post a separate share link into the thread using one drive, drop box, or google drive
 

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philc43

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@Chompy : How is your PC now? Are you still operating without crashes?
 

My Computer

System One

  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Build
    CPU
    Intel Core i5 3570K 3.4GHz
    Motherboard
    ASUS P8Z77-V LX
    Memory
    16GB
    Graphics Card(s)
    NVidia Geforce GTX 750Ti
    Sound Card
    On-board Realtek HD Audio
    Monitor(s) Displays
    Samsung 226BW
    Hard Drives
    1TB SSD + 1TB HDD
    PSU
    Corsair TX550
    Case
    Gigabyte IF233
    Keyboard
    Microsoft wired Keyboard 600
    Mouse
    Microsoft wired Basic Optical
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philc43

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You are welcome :) - glad to know it is working well at the moment.
 

My Computer

System One

  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Build
    CPU
    Intel Core i5 3570K 3.4GHz
    Motherboard
    ASUS P8Z77-V LX
    Memory
    16GB
    Graphics Card(s)
    NVidia Geforce GTX 750Ti
    Sound Card
    On-board Realtek HD Audio
    Monitor(s) Displays
    Samsung 226BW
    Hard Drives
    1TB SSD + 1TB HDD
    PSU
    Corsair TX550
    Case
    Gigabyte IF233
    Keyboard
    Microsoft wired Keyboard 600
    Mouse
    Microsoft wired Basic Optical
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender

Chompy

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Hello to all,

It's been 1 month that the BSOD problem is much less frequent thanks to your help.
But unfortunately they still exist. I took the liberty of sending a new log file created just now...

Where do these errors come from?
Thanks in advance
 

Attachments

  • DESKTOP-9FMA78T-(2021-04-07_14-39-10).zip
    4 MB · Views: 4

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philc43

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It appears to be the same BSOD and is the Driver Power state Failure associated with the graphics card driver. I would encourage you to install the latest NVidia graphics drivers (see below) and as before use the NVCleanstall method that I showed you to just install the driver + physX and not the Geforce experience or other software like Stereo 3D glasses or USB-C.


 

My Computer

System One

  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Build
    CPU
    Intel Core i5 3570K 3.4GHz
    Motherboard
    ASUS P8Z77-V LX
    Memory
    16GB
    Graphics Card(s)
    NVidia Geforce GTX 750Ti
    Sound Card
    On-board Realtek HD Audio
    Monitor(s) Displays
    Samsung 226BW
    Hard Drives
    1TB SSD + 1TB HDD
    PSU
    Corsair TX550
    Case
    Gigabyte IF233
    Keyboard
    Microsoft wired Keyboard 600
    Mouse
    Microsoft wired Basic Optical
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender

zbook

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There were approximately 17 days without BSOD.

The opening post BSOD and the latest BSOD had Nvidia GPU nvlddmkm.sys version 27.21.14.6172.

The motherboard manufacturer has tested drivers available on the website.

After following the steps that philc43 posted this may fix the BSOD.

In case there are recurrent BSOD you can turn off Windows updates of non-Microsoft drivers and evaluate the Nvidia GPU driver on the Gigabyte website (version 24.21.14.1163)
 

My Computer

System One

  • Operating System
    Windows 10
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