BSOD HELP! ERRORS SHOWN : DRIVER POWER STATE FAILURE & VIDEO-DXGKRNL-FATAL-ERROR

SentienlTemplar

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Hello, recently whenever I play the game league of legends, my laptop BSODs and crashes showing one of the two errors. This happens only with League of legends and not with any other game. This also only happens after a league game has concluded and not during or before. I have a Dell G3 with Intel UHD 630 graphics and Nvidia 1050 ti graphics. All drivers are up to date and I have scanned my system for any malwares. I have also used the command prompt to execute sfc scannow, reset winsoc, and repaired the disk (using this command). I had also repaired the league client but nothing has changed. Please help!

Link for V2 Log collector Data : BSOD HELP! - Google Drive

My SPeccy:
Operating System
Windows 10 Home Single Language 64-bit
CPU
Intel Core i5 8300H @ 2.30GHz 46 °C
Coffee Lake 14nm Technology
RAM
8.00GB Single-Channel Unknown @ 1330MHz (19-19-19-43)
Motherboard
Dell Inc. 05K0D2 (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel UHD Graphics 630 (Dell)
4095MB NVIDIA GeForce GTX 1050 (Dell) 43 °C
SLI Disabled
Storage
931GB TOSHIBA MQ04ABF100 (SATA ) 33 °C
119GB PC SN520 NVMe WDC 128GB (RAID (SSD))
Optical Drives
No optical disk drives detected
Audio
Realtek Audio
 

My Computer

System One

  • Operating System
    Windows 10

SentienlTemplar

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3:40 PM
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Current Version
 

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My Computer

System One

  • Operating System
    Windows 10

philc43

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Hello and welcome to Windows Q :)

The crash dump shows the following:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffa1825db59120, Physical Device Object of the stack
Arg3: ffffc90fa9e6f750, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffa182769c3460, The blocked IRP

If we examine the physical device object which is provided in Arg 2 we find the following:

5: kd> !devobj ffffa1825db59120
Device object (ffffa1825db59120) is for:
Cannot read info offset from nt!ObpInfoMaskToOffset
\Driver\pci DriverObject ffffa1825be4f740
Current Irp 00000000 RefCount 0 Type 00000023 Flags 00001040
SecurityDescriptor ffffcf0515c056e0 DevExt ffffa1825db59270 DevObjExt ffffa1825db599b8 DevNode ffffa1825db59a60
ExtensionFlags (0000000000)
Characteristics (0x00000100) FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) ffffa1825da2a6a0 \Driver\ACPI
Device queue is not busy.
5: kd> !devnode ffffa1825db59a60
DevNode 0xffffa1825db59a60 for PDO 0xffffa1825db59120
Parent 0xffffa1825da31ca0 Sibling 0000000000 Child 0000000000
InstancePath is "PCI\VEN_10DE&DEV_1C8D&SUBSYS_086F1028&REV_A1\4&34b8ef37&0&0008"
ServiceName is "nvlddmkm"

State = DeviceNodeStarted (0x308)


The device is identified as being the Graphics card. If you also check the blocked IRP you find it is the graphics card driver which is most likely the problem.

Code:
5: kd> !irp ffffa182769c3460
Irp is active with 6 stacks 4 is current (= 0xffffa182769c3608)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace. 
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffa1825db59120 00000000 fffff8048a4efc90-ffffc90fa9e1f778 Success Error Cancel pending
           \Driver\pci    dxgkrnl!DpiFdoPowerCompletionRoutine
            Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffa182761d4030 00000000 fffff80479b788f0-ffffa182791be6a8 Success Error Cancel pending
           \Driver\nvlddmkm    nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffa182791be6a8   

            Args: 00000000 00000000 00000000 00000000

5: kd> lmvm nvlddmkm
Browse full module list
start end module name
fffff804`8e3d0000 fffff804`90836000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\System32\DriverStore\FileRepository\nvdmi.inf_amd64_43100dd3f0c99703\nvlddmkm.sys
Image name: nvlddmkm.sys
Browse all global symbols functions data
Timestamp: Tue Sep 14 00:52:22 2021 (613FE436)
CheckSum: 023C784A
ImageSize: 02466000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:


See if you can either update the driver or go back to an earlier version of the driver that did not have this problem.

The other video error you are seeing is also consistent with the graphics driver being the problem. The following failure bucket ID is given in the crash dump for the Video_dxgkrnl_fatal-error:

FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function
 

My Computer

System One

  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Build
    CPU
    Intel Core i5 3570K 3.4GHz
    Motherboard
    ASUS P8Z77-V LX
    Memory
    16GB
    Graphics Card(s)
    NVidia Geforce GTX 750Ti
    Sound Card
    On-board Realtek HD Audio
    Monitor(s) Displays
    Samsung 226BW
    Hard Drives
    1TB SSD + 1TB HDD
    PSU
    Corsair TX550
    Case
    Gigabyte IF233
    Keyboard
    Microsoft wired Keyboard 600
    Mouse
    Microsoft wired Basic Optical
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender

zbook

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343
The logs displayed many BSOD without dump files and many BSOD.

In addition to replacing the Nvidia video driver:

a) Upgrade the BIOS: 1.16 > 1.17

b) Increase the free space on C: to > 30 GB



Code:
      Drive: C:
 Free Space: 26.1 GB
Total Space: 104.5 GB
File System: NTFS
      Model: PC SN520 NVMe WDC 128GB


Code:
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVDMI.INF_AMD64_43100DD3F0C99703\NVLDDMKM.SYS (30.0.14.7212, 35.72 MB (37,458,552 bytes), 05-Oct-21 8:43 PM)

Code:
nvlddmkm.sys Mon Sept 13 16 : 52 : 22  2021  (613FE436)
 

My Computer

System One

  • Operating System
    Windows 10
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