Thanks for your input and sharing the link.
I have uninstalled the graphics driver using DDU, and reinstalled the one in your link. I confirmed on device manager the version of the graphics driver is 126.96.36.19941, however the black screen has become more frequent now.
I have been testing the laptop the last week or so, and have encountered many BSOD. Here is the latest memory dump file.
I have also reinstalled the GPU drivers as mentioned above from the HP website.
It seems the laptop heats up too...
I have another BSOD, here is the V2 log attached.
Also I restarted in Safe Mode and ran the game for an hour almost without any black screen, however the graphics were extremely laggy. It was similar to when I disabled the NVIDIA display driver from the Device Manager a few days ago (posted in...
Thanks for the support & recommendations so far. I will continue to use the laptop for a couple more days and report back any issues.
From the troubleshooting we have done so far, does it seem to be a hardware issue?
Ok, I lauched FurMark test, and the warning says not to go above 80C temperature otherwise the GPU might get damaged. For my laptop, it took 8mins and it reached 79C, so I had to stop the test, and couldn't go for the full hour. Attached screenshot
Hi zbook, here is the copy / paste of the above steps.
Microsoft Windows [Version 10.0.19043.1052]
(c) Microsoft Corporation. All rights reserved.
Beginning system scan. This process will take some time.
Beginning verification phase of system scan...
Thanks for the explanation. A silly question but, how can I tell if my system has a dedicated fan for graphics card? It most likely does not have one specifically for the graphics card, but I am wondering if there is a way to tell, or do I have to open the laptop up and visually check?